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Quickly resolve questions regarding the charges on an ABF freight bill. ABF answers most inquiries, by e-mail, within one hour with a detailed explanation of the basis for the charges or an immediate adjustment to the amount due.

The following information provides a step-by-step guide on how to use this feature as well as a list of common questions.

Step by Step Guide
To access this feature, you must be logged on to the site. You may request a password or logon now.

Reviewing Invoices    

  1. Enter your full name and e-mail address.
  2. Enter the dollar amount of what you believe the charges should be.
  3. Provide an explanation for the adjustment in the charges.
  4. Click the submit button to submit the freight bill review to ABF.

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Common Questions

How long does it take for ABF to respond to a request?
ABF answers most inquiries, by email, within one hour (7:00am - 2:00am CST, Monday thru Friday).

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