In any aspect of business, thorough communication is the first step toward a positive and lasting relationship. We hope the ABF® Shipping Guide will serve as a convenient reference tool for your day-to-day questions about motor carrier transportation and will help eliminate surprises in our mutual dealings. Please take a moment to review the Guide. If you have any questions regarding your pricing or its application, please contact your ABF sales representative who will be happy to assist you.

Shipping Guide

What factors affect application of my pricing?

Factors discussed include: absolute minimum charges, standard order of precedence, density minimum charge, capacity load minimum charge, specific pricing provision application and territorial application. There is also a section outlining when pricing will not apply.

The bill of lading

A correct bill of lading ensures an accurate invoice, and therefore accurate freight charges. Step by step instructions are included.

The cost of transporting goods to your customer

This section includes an explanation of a rate scale, instructions on how to determine freight charges, governing provisions and a description of the National Motor Freight Classification (NMFC).

ABF General Policies

ABF's general policies regarding cargo loss and damage, idemnification, insurance, overcharge policy, payment terms, C.O.D. procedures, and other customer protection issues are discussed in this section.

Special Service Options

This list is included as a quick reference to the special service options most frequently requested by our customers.

Glossary of Terms

This glossary includes shipping terms as well as tariff abbreviations and codes.

ABF appreciates the opportunity to serve you and your company. If you have any suggestions or comments concerning the Shipping Guide, our Internet site, or any other aspect of our transportation products and services, please let us know. We value your opinion.